If you need to contact the DBS (Disclosure & Barring Service) directly, there are different ways you can get in touch with them. Below are all the DBS contact details you may need.
DBS Contact Details
- Telephone No
03000 200 190
We’ve found that the fastest way to speak to a human at the DBS is by pressing 2 for the first question, then 2 for the one after if the check you’re calling about is a Standard or Enhanced.
Basics are handled by a different department at the call centre.
- Address
DBS customer services
PO Box 3961
Royal Wootton Bassett
SN4 4HF
United Kingdom
- Live Chat
Live Chat – this link will take you to the DBS’s live chat service.
- To Make A Barred List Referral
submit-a-barring-referral.service.gov.uk
Related Content
For further information on DBS Checks, we have put together some articles that you may find helpful.
Do Contractors Working In Care Homes Need DBS Checks?
How Long Will My DBS Certificate Take To Arrive?
Why Is My DBS Check Stuck At Stage 4?
About The Author
John Schofield-Antoncich
John has processed more applications than days he has been alive, and has become the DBS expert. Got a question? He knows the answer!
Please can you tell me how long dbs are taking please. My employer has only just sent it off and they are now stopping me from working. I’m desperate for this to be done as soon as possible, as this jobbis my only income.
My reference number is
E0877101814
Hi Stacy,
I’ve checked our system, and it looks like your employer did not use us (Aaron’s Department) to process the check.
Depending on the level of check can depend how long it will take:
Basic – 24 Hours (usually quicker)
Standard: 24 – 48
Enhanced: 7 – 10 working days (please note we have seen the majority returned a lot faster, but some applications can take a little longer, depending on the Police Force).
I hope this helps!